Stormwater, basement flooding & property cleanup
Which South Shore towns can I call about?
We connect callers in Quincy, Braintree, Hingham, and Weymouth with restoration providers. Give your town and street address when calling about water damage; the provider confirms arrival times. For another South Shore town, call to ask about coverage.
What should I mention about water at my property?
Describe the affected rooms and whether water came from a pipe, a drain, or outside, if known. A coastal location alone does not establish the source. Ask about water removal and drying for the observed damage and whether source repair needs another trade.
How can I arrange cleanup if I am away?
Identify a local contact who can provide access, and tell the provider when the property was last checked. If the start time is unknown, say so. Ask how assessment findings and the proposed scope will be shared with the person authorizing work.
What if there is sewage or lingering dampness?
For a possible backup, see sewage cleanup. For persistent dampness or visible growth, see mold and moisture concerns. Mention either concern when discussing the cleanup your property needs.
Before arranging a visit
Ask the provider about any assessment fee and what the visit includes. Before authorizing work, confirm the scope and price in writing. The estimate comparison tool and property-manager packet can help you organize the details.
Who handles public drainage or sewer concerns in my town?
Use your municipality's contacts below to report a public-system concern. Follow its instructions for office hours and urgent problems. Arrange cleanup of damaged rooms with a restoration provider separately.
Direct municipal contacts
- Quincy: Water, Sewer and Drain Division lists the reporting number for non-billing water, sewer, and drain issues.
- Braintree: Water & Sewer Department lists office contacts and an after-hours emergency number.
- Hingham: Utilities and Public Works contacts lists the town's DPW, sewer, and water-system contacts.
- Weymouth: DPW contacts and emergency instructions cover municipal infrastructure concerns; the stormwater reporting guidance links to the service-request form.
Which parts of the South Shore do you cover?
We connect homeowners, tenants, and property managers on the South Shore with restoration providers for water removal, drying, and cleanup.
Selected South Shore towns and ZIP codes are listed below. For another town, call with your address.
- Quincy: 02169, 02170, 02171
- Braintree: 02184
- Hingham: 02043
- Weymouth: 02188, 02189, 02190, 02191
Call to discuss the damage and the work your property needs.
ZIP-code references: Quincy Health Department ZIP-code data · Town of Braintree · Massachusetts Hingham and Weymouth address references · Weymouth Fire Department locations. ZIP codes are address references, not exact neighborhood boundaries.
Local resources reviewed October 23, 2026. Municipal links provide information, not contractor endorsements or confirmation of service availability.
Boston water damage restoration overview · Other local guides