Understand the scope
Ask which rooms, materials, and services are included. Clarify whether repairs and reconstruction are included or quoted separately.
Clarify equipment and visits
Ask how equipment use, monitoring visits, and changes in drying time affect charges. A website calculator cannot establish the scope of your property’s damage.
Confirm approval and payment
Ask how additional work is approved, when payment is due, and what paperwork you will receive. Coverage decisions belong to your insurer; connecting with a provider does not confirm coverage.
Make your call notes →